9/22/2023 0 Comments Chatbot marketing statsUltimate Chatbot Guide: Create chatbots to assist your customers 24/7 Chatbots in EdTech statistics So, it’s time to keep up and learn as much about the technology as you can. In case you wondered if chatbots are just a trend in business or a new integral part of future communication, here’s your answer! □ 84% of companies believe that AI chatbots will become more important for communication between a customer and business ( CCW). But keep in mind that the chatbot industry improves at understanding people’s messages and even the sentiments behind those messages. A lot of users are simply afraid a bot won’t be able to understand them. People still trust other people to resolve their issues effectively.
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